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Hutchins & Threatt Insurance Marlboro Massachusetts
Average rating:  
 22 reviews
 by Jim Coughlan

I was having a difficult time dealing with car rental dealer that said I owed

them money from an accident. After several attempts to contact the rental company with absolutely no luck, Amy and the team straightened out the problem in my favor. Thanks for a great job.

 by Jo Ann Ellis
So helpful!

I wish to thank Cheryl for going above and beyond with her calls to Safety to fix my billing problem. She explained how the process works after a check episode I had and what followed with my bank. The owner Curt Threatt was involved in making sure things were handled correctly and I received my $25 check back which was such a gracious act for you to get that done. From Cheryl's and Curt's care, I truly appreciate the kindness and am happy to share your agency and tell people they will deal with real, caring people in the real world who can listen and react in such a compassionate way. Thanks again.

 by Charles Thyne
Thank you

I can't thank Jennifer Oliver enough for helping me through a car insurance issue and an accident claim. She was thoughtful, very experienced, and such a pleasure to work with. Her advice to me was spot on and it gave me piece of mind to know that the matter was handled fairly and professionally. It is people like Jennifer and Cheryl that make it a pleasure to work with Hutchins and Threatt.

 by Mark Kutz
Thank you!

One of the reasons why I have never "shopped around" for cheaper insurance is directly due to Hutchins. I think that they have been my policy holder since I was 17 and they always go above and beyond. Thank you again!

 by Nancy
Great office, great staff!

I've been a customer of more than 15 year but only recently needed help when we had a claim with our home and my youngest was newly licensed and I had questions about that. Jennifer at H&T guided me thru the claims process and Safety Insurance was also helpful and FAIR in the process and reimbursement. Thank you for your help.

 by Patrick W.
Highly Recommend

During the winter of 2017-2018, John McGee of Hutchins and Threatt became my insurance representative. From the start, I have been pleased with John's responsiveness, his respect and his helpfulness. Unfortunately I was involved in one motor vehicle collision- my first ever, this November. Fortunately, however, I had John to help me through the difficult process of dealing with insurance matters. John has gone above and beyond in assisting me with resolving all things pertaining to my insurance experience and he continues to do so. He does his job in an exemplary fashion, as I am sure is the Hutchins and Threatt standard. I highly recommend this agency, and especially John himself as a representative!

 by Lisa and Odilon C.
First Class!!

Were do I start!! Amy has been a complete joy to work with over the years, every time we call or e-mail even if big or small, Amy takes care of us with 1st class customer care. Her Customer service skills are 5 stars for sure!! Extremely personable and always happy to hear from us. Thank you Amy for your impeccable support all these years!!

 by Tom M.

I have been a customer of Hutchins & Threatt for over 20 years and I insure my home and vehicles with them. The quality of service and follow-up on insurance coverage and with claims has always been outstanding. They are customer-oriented and work with a variety of insurance companies in order to provide coverage best suited for the customer's needs. Agent Amy Moon in particular has always been responsive to my inquiries. She goes above and beyond in researching options for the customer with various insurance companies and with service providers (body shops, windshield replacement companies). Amy is the person you want in your corner when going through the complications and stress of filing an insurance claim. Hutchins & Threatt Insurance is a quality business with dedicated employees.

 by Anthony

Friendly and knowledgeable office staff. Easy to do business with, I especially like their Registry service, they issued me license plates on site! I like the "one stop shopping' factor with H& T Insurance.

 by Bryant Construction

I have been using Amy Moon for my business and personal insurance needs for a number of years now. She is very knowledgeable, professional and helpful! She answers my questions, makes recommendations, and even reminds me when premiums are due! I highly recommend Hutchins and Threatt!

 by Aaron O

John helped me, my wife and my parents seamlessly switch from another insurance company. John helped with every step and made a potential stressful transition easy and stress free. We had a recent accident, our first in over 30 years and John took care of all the issues it presented. Hopefully we never have another incident, but if we do we are confident that John and his team have our back. Thank you for all that you have done. - The Olsen Family

 by Katherine B.
Many Thanks!

Unfortunately our offer wasn't accepted on a house we hoped to purchase. I guess it wasn't meant to be but I thank the staff at H&T for helping me out with all the information and quote for flood insurance. The personalized care is really what makes this insurance office standout from the rest. Thanks again, -Katherine

 by Bryan B

Johnny has been a personal friend of mine for 20+ years, and my insurance agent for the last two. In that time I've found that he is reliable, trustworthy, and genuinely a good person. As my insurance agent, Johnny has simplified the process as much as possible for me, doing all the leg work himself. He has gone above and beyond in every aspect of his job to ensure that my insurance needs are taken care of properly and efficiently. He even gave me a ton of helpful advice when searching for a new car! John is an incredible agent and an even better friend. He is loyal, resourceful, smart and honest. I am lucky to have him as both a friend and insurance agent!

 by Laura
Very professional!

My experience has been nothing but positive since switching over to this agency 6 years ago. Everyone very knowledgeable and PATIENT with me while I explained my situation with my other insurance company. Thank you for making the process so easy for my family.

 by William
So helpful

I called upset about my premium increasing a few hundred dollars from last year. Jennifer spoke patiently with me about where the increases came from and explained coverage about my home policy I never would have known otherwise. She suggested a few ways I can lower things to save on premium w/out compromising coverage and we did just that. Thank you! This is why we stay, among many other reasons.

 by Kelly
So helpful!

I had a great experience with not only H&T but with Safety Insurance as my carrier. Both H&T and Safety handled my claim seamlessly. I couldn't have asked for more help. When I got in an accident the first thing they asked was if I was ok and then guided me step by step on what to do. They are so personal at this office and it makes all the difference.

 by John T
Very pleased

I called with several questions re: home insurance and your staff was so patient with me, answering everything and then some. Very informative and personal - thank you! You just can't find that these days.

 by Brian
Premier Service

I can't say enough good things about the agents here. We made the 'mistake' of leaving and going to GEICO 2 years ago where we had a claim issue and received no help or answers to our questions. It was several weeks before things were resolved and a stressful time. We came back to H&T last year and so glad we did. Our rate was actually lower than GEICO's and the personal service you receive can't be matched. Thank you H&T!

 by Joseph
The Best

I've been with Hutchins and Threatt for 25 years. I left a few years ago to try out a direct carrier and came back less than a year later. Their service is second to none when you're in need of help with tough questions and a direct carrier can't offer that same kind of help. I learned a lesson by leaving for a premium $100 less and will never do that again!

 by Elizabeth T.
Thank you

The agents here have always provided me helpful answers to my questions whenever I have called. I have stayed loyal to them for over 20 years and plan to continue. The personal service is worth its weight in gold whenever there is an issue!

 by Greg
Big Help!

If it weren't for Jennifer's follow through with Safety, we wouldn't have gotten our friend in car she should have been in in the first place. Jennifer was a major help to me yesterday when I was about to go over the edge re the car. I must say, after working as an officer of a company in Corp Boston, and managing several hundred people in home office support groups and call centers, she would be the employee everyone would want! It's simply all about premier service, and we thank you for that!

 by David G.
Excellent Service

I've been using Hutchins & Threatt for my auto insurance needs for years and I've always been impressed with the level of customer service I receive. I recommend the agency to everyone I know!


    488 Boston Post Rd East
    Marlboro, MA 01752